Help & Providers

Please dial 911 if you think the situation you are dealing with might be an emergency or if you are in doubt about what you should do.

Please note: The Meadows Mental Health Policy Institute is not a health care service provider and does not provide services for mental health, substance use disorder or other health care needs. Please use the resources below to find a mental health care provider or consult with your primary care doctor.

24-Hour Mental Health Crisis Hotlines
This resource is provided by the Texas Department of State Health Services

National Suicide Prevention Lifeline | 800-273-8255
This resource is available 24 hours a day, seven days a week

Public Mental Health Services in Texas

Public Substance Use Treatment Centers in Texas


The following mental health care organizations have locations throughout the Dallas metroplex and are ready to provide help and services to those affected by the events that took place the week of July 7th.

Centro de Mi Salud, Bilingual Behavioral Health Care Services
628 Centre Street | Dallas, TX 75208 | 214-941-0798

Children’s Medical Center of Dallas (children and families)
Please call their outpatient triage line at: 214-456-5937

Green Oaks Hospital, HCA Healthcare
7808 Clodus Fields Dr. | Dallas, TX 75251 | 972-991-9504
This is a comprehensive website featuring a searchable database of mental health resources for Texans, including information for many providers with experience in grief and trauma. This vital community resource provides information on mental health providers, organizations and services for people of all ages. The website is a collaborative project of I AM HERE Coalition, North Texas Society of Psychiatric Physicians and Grant Halliburton Foundation.

Metrocare Services
To find a location, please visit website or call 214-743-1200

Steven A. Cohen Military Family Clinic at Metrocare
This clinic will be able to help those affected by the July 7 tragedy in addition to the veterans and family members they serve.
16160 Midway Road, Ste. 218 | Addison, TX 75001 | 469-680-3500

Southern Area Behavioral Healthcare
4333 Gannon, Ste. 101 | Dallas, TX  75237 | 972.283.9090

Texas Health Resources
24/7 call center | 682-236-6023
Can see patients at any of their 17 locations throughout the Dallas metroplex.

Universal Health Services Facilities/ Locations

Garland Behavioral Hospital | Garland, TX | 972-487-5309

Glen Oaks Hospital | Greenville, TX | 903-454-6000

Hickory Trail Hospital | DeSoto, TX | 972-298-7323

Mayhill Hospital | Denton, TX | 940-239-3000

Millwood Hospital | Arlington, TX | 817-261-3121

University Behavioral Health | Denton, TX | 940-320-8100

People in your community are talking about mental health issues. Okay To Say™ can provide real stories from real people voicing the challenges and successes they, their loved ones or friends encounter when they seek help for this treatable disease.

Visit Okay To Say™ now

Public Substance Abuse Treatment and Prevention

Information on substance abuse services that are available in Texas counties can be accessed by clicking on the following link on the Texas Department of State Health Services website:

Information on Public Substance Abuse Prevention and Treatment

After clicking on that link above, you can click the button next to either “Treatment Programs” or “Prevention and Intervention Programs” and then select the county you live in. For example, if you select “Treatment Programs” and “Anderson” county, and then click the Search button, you will see that there are Substance Abuse Treatment programs in Tyler, Houston, Marshall, and Longview. Addresses and phone numbers for each program are provided.

Your Insurance Plan

If you have health insurance, it should cover mental health and substance abuse services, though sometimes it may not.

Please contact your health plan to learn more about which services are available and about how to access services you might need.

In addition, many of the public mental health and substance abuse services providers at the links above can help you access services available through your insurance.

Please dial 911 if you think the situation you are dealing with might be an emergency or if you are in doubt about what you should do.

* The information available at the Department of State Health Services website is not always updated regularly.